Please read the comments from our past clients – they have all come from different walks of life and all have had different challenges to face. We always find alumni clients have various expectations for treatment which we listen to and then try to make improvements to our facilities and treatment.
All reviews are verified but full names are removed for confidentiality.
I would recommend this detox and recovery programme. The in house staff are excellent. I feel ready to start my life over.....
The support staff were amazing, Medhi/Dave/Cam/Daisy/Lewes all were there for me through a really tough detox. My counsellor, Marcia, was a rock to me through the entire 28 days & I will never forget their help. The other counsellors were also always available and I appreciate their help in the workshops etc. My peers were an integral part of my recovery and we all relied on each other immensely - talking about the serious aspects of our disease, supporting one another, laughing and crying together. I would not have got through this month without my peers. I was broken when I came through this door and the people here gradually put me back together again. Finally I can say I have real hope.
The treatment that I have received at the LIGHTHOUSE has been outstanding. The staff and therapist's have been extremely supportive and I can't thank them enough for what they have done for me during my recovery. The programme that I have worked has given me an understanding of myself and my addictions and given me tools to continue my recovery in the outside world with serenity and sobriety.
I was initially really nervous and anxious about coming to the ligh house, I had never been to rehab before and didn't really know what to expect. I needed have worried all of the staff are fantastic and always on hand, my treatment was great and I couldn't have wished for a better place to complete my detox and get my life back! Thank you!! xxx
I came to the lighthouse emotionally burned out and in severe withdrawal. The medical and therapeutic care I received was amazing. The staff are incredibly kind and understanding and available 24 hours a day in case of any issues. I have been given the tools to continue my ongoing recovery from addiction and left feeling like a different person. I would highly recommend their services if you are suffering and in need of help.
I came in for a 10 day detox and got more than i bargained for. This is the most coherent, family i have known. The staff are compassionate yet firmly boundaried guiding me so i could form my own recovery to the best of my ability. At no time did i feel less than! I have been supported and guided through some extremely tough, difficult to deal with childhood trauma and been given sound advice about how to move forward through the difficulties of coming to terms with what happened. I have also been introduced to NA, CA and AA giving me the best chance at walking with this disease through the rest of my life but not acting on its deceptive script. I am a good person and I will be a happy person as I work through the 12 steps with my new sponsor. I have been given my life back so i can at least start to repair my relationships with a good solid grounding in the steps. Totally recommend this place if you are anything like I was a week ago. A hopeless and depressed addict who had hurt all around me. I can now start to repair my life and care for others around me.
When I made the decision to choose UKAT/Lighthouse it was because big promises were made, and they outdid them tenfold during my time here. Not only a detox, I experienced a full care plan including special attention and research going in to the beginning of my journey beyond coming off substances. Here, they don't just treat the physical problem but your case as a whole - everything is considered and seen to with impressive detail. The treatment I received went over and above what I could have ever expected. I came in to detox and have achieved more than my doctors thought I would in five years - I arrived terrified of what I was about to face and the team here, from admin to the top therapists, were with me all the way. I faced challenges I would have refused to on the outside - they make everything so , so easy. It's saved my life.
the lighthouse has sown the seeds and given me the tools and a great start to continue with my recovery. There are a few superficial improvements that could be done on the building and within the building to improve client experience. It is however about the staff and guided development of the group that i feel I have been incredibly lucky with. The therapists and management of the lighthouse has been incredibly good and i have felt very safe and supported with all of my emotional needs met.
I am happy with the treatment i received and feel well prepared to continue my recovery journey